Point.me
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Industry
Travel tech
Technologies
Java Spring, Cypress, React, Postgres tables for data, Google Maps API
Website
In less than a year, Remedy improved point.me’s architecture and built their Explore feature, which resulted in organic press from CNN and The Point Guys, helping point.me close their $15 million series B round.
About the Company
point.me is a company making travel more straight-forward and accessible. Its real-time search engine simplifies booking flights with points and miles by letting users compare all point options in one place. All users need to do is enter an origin, destination, and dates, to find the best award options.
point.me also provides step-by-step guides and videos on how to choose the best deal, transfer points, and book a reward flight across dozens of frequent flyer programs.
The Problem
Following their series A, point.me approached Remedy to build a new feature for their pre-existing search engine. The feature, called “Explore,” would allow flexible travelers to enter an origin airport and date range to find available award flights across multiple destination options.
Additionally, point.me engaged Remedy DevOps engineers to evolve their infrastructure.
The Solutions
Remedy kicked off the partnership in July 2023 and simultaneously stood up two teams: one to build the Explore feature, and another to focus on DevOps.
Explore feature
Remedy assembled an autonomous team consisting of a product manager, solutions architect, backend engineer, frontend engineer, and UI/UX designer to build the explore feature from scratch. Remedy’s team broke the build into discovery and development phases.
The team built a search feature that allowed users to find good deals with their points and miles based on general travel requirements such as “beach”or “foodie cities” rather than a specific destination. To use the feature, a traveler enters an origin airport and date range to find available award flights across multiple destinations that all meet their general travel criteria.
The Remedy team built the filter system that narrows down travel destinations based on the traveler’s criteria, and created a map that visualizes the resulting destination types.
Additionally, point.me had a pre-existing database of user searches and behaviors in their original search-engine, and Remedy engineers connected to this database so Explore destination options would display based on their past popularity with users.
For example, if a user was traveling from New York and looking for a city destination in Europe, the Explore feature would recommend flight options to Paris or Madrid, which performed well with past users, before less popular options.
DevOps
Remedy brought in two full-time engineers to stand up a DevOps environment.
During the partnership, the engineers migrated all of point.me’s architecture from Amazon Elastic Container Service (ECS) to Amazon Elastic Kubernetes Services (EKS) clusters, using Helm for deployment.
After the migration, the team implemented and configured New Relic, a cloud-based platform that lets you monitor and manage the performance of your applications and infrastructure.
“Remedy brought deep technical expertise to our DevOps transformation, providing insightful recommendations that significantly improved our infrastructure. Their knowledge of Infrastructure as Code (IaC) with Terraform, GitHub Actions, and Helm enabled us to streamline deployments, enhance reliability, and scale efficiently. Beyond the backend, their team developed the ‘Explore’ feature and enhanced user experience without disrupting core functionality. They were a trusted and valuable partner in our development efforts.”
Former Head of Engineering
The Result
In six months, Remedy’s team built and released the Explore feature, launching it in December 2023. After the launch, the team handed off detailed documentation to point.me, so they could continue to make feature iterations down the line.
Remedy’s DevOps engineers continued working with point.me until May 2024. Ultimately, their contributions both increased point.me’s security and expedited scaling by making new features simpler to develop and the application easier to update.
The Impact
Remedy has assisted point.me in crossing the finish line in two fundraises.
Prior to partnering, Remedy’s Head of Product and Strategy Iggy Moliver helped source investors for point.me’s series A, which resulted in participation from RiverPark Ventures.
The Explore feature launch was also a milestone that helped push point.me through their next fundraise in 2024, a $15 million series B co-led by Nyca Partners and Citi Ventures.
The release of the Explore feature also led to a variety of positive press for point.me, including an article in CNN’s travel section breaking down the feature’s value. The Point Guys, an online travel publication with over 8 million monthly readers, also published an article covering the feature launch.
