With Remedy's help, Blitz Insurance saved time and money in improving the user-interface of both their broker's portal and administration panel.
About the Company
Blitz is a special insurance carrier that simplifies and speeds up the specialty coverage experience by allowing brokers and customers to quickly complete insurance quotes or confirm a policy on their device.
Blitz needed to transform their pre-existing system that was difficult to scale, maintain, and integrate with third-party software. They reached out to Remedy to redesign the UI/UX of their platform’s administration panel and broker’s portal.
Blitz had 3 original system user types: Producer, Client, and Blitz Admin. Remedy analyzed the initial requirements to understand each user’s flow, needs, and relationship to the other users and confirmed that the whole system needed to expand.
After mindmapping, Remedy began wireframing and used Figma to build on Blitz’s clickable prototype. By using agile methodology, we presented Blitz with weekly updates to get in-depth feedback and keep them involved throughout the project lifecycle.
"We really appreciate Remedy's work for us and it gave us a great starting point for our UI/UX for our launch. While our current UI/UX has grown over time, we still use much of the foundation created by Remedy."
Head of Product Management
The team built a cross-application broker’s portal that features a user-friendly interface, striking design, and all intended system functionalities — such as receiving quotes or binding an insurance policy — all under the expected budget and timeline.